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Computer Literated?


It is tempting to think that because you have used a computer for a long time, you are "computer literate" or "computer savvy," but this is not the case. Here are 10 skills you absolutely must know to be considered computer literate, not just a dumb people with smart phone or intelligent devices.

#Skill 1: Search engines


Using a search engine is more than typing in the address, putting a couple of keywords into the big text box, clicking Search, and choosing the first result. While that may work, it won't give you the best results much of the time. Learning the advanced search, Boolean operators, and how to discern good results from bad results goes a long way toward enabling you to use a computer as a powerful research tool.

These days, everyone is expected to be up to speed on Internet search techniques. But there are still a few tricks that some users -- and even savvy searchers -- may not be aware of.

Did you hate memorizing seemingly insignificant facts for tests at school? No photographic memory? Good news! Life is now an open-book exam — assuming you have a computer, browser, and Internet access. If you know how to use a good search engine, you don't have to stuff your mind with facts that are useful only when playing Jeopardy! and Trivial Pursuit.

Chances are, you aren't the first person to run across the problem you are experiencing. Chances are also good that an answer is awaiting your discovery on the Internet — you just have to remove the irrelevant pages and the unhelpful/incorrect results to find that needle in the haystack.

Google has been fanatical about speed. There is little doubt that it has built an incredibly fast and thorough search engine. Unfortunately, the human element of the Internet search equation is often overlooked. These 10 tips are designed to improve that human element and better your Internet search skills. 

Use unique, specific terms

It is simply amazing how many Web pages are returned when performing a search. You might guess that the terms blue dolphin are relatively specialized. A Google search of those terms returned 2,440,000 results! To reduce the number of pages returned, use unique terms that are specific to the subject you are researching.

Use the minus operator (-) to narrow the search


How many times have you searched for a term and had the search engine return something totally unexpected? Terms with multiple meanings can return a lot of unwanted results. The rarely used but powerful minus operator, equivalent to a Boolean NOT, can remove many unwanted results. For example, when searching for the insect caterpillar, references to the company Caterpillar, Inc. will also be returned. Use Caterpillar -Inc to exclude references to the company or Caterpillar -Inc -Cat to further refine the search.

Use quotation marks for exact phrases

I often remember parts of phrases I have seen on a Web page or part of a quotation I want to track down. Using quotation marks around a phrase will return only those exact words in that order. It's one of the best ways to limit the pages returned. Example: "Be nice to nerds".Of course, you must have the phrase exactly right — and if your memory is as good as mine, that can be problematic.

Don't use common words and punctuation

Common terms like a and the are called stop words and are usually ignored. Punctuation is also typically ignored. But there are exceptions. Common words and punctuation marks should be used when searching for a specific phrase inside quotes. There are cases when common words like the are significant. For instance, Raven and The Raven return entirely different results.

Capitalization

Most search engines do not distinguish between uppercase and lowercase, even within quotation marks. The following are all equivalent:
technology
Technology
TECHNOLOGY
"technology"
"Technology"


Drop the suffixes

It's usually best to enter the base word so that you don't exclude relevant pages. For example, bird and not birds, walk and not walked. One exception is if you are looking for sites that focus on the act of walking, enter the whole term walking.

Maximize Auto Complete

Ordering search terms from general to specific in the search box will display helpful results in a drop-down list and is the most efficient way to use Auto Complete. Selecting the appropriate item as it appears will save time typing. 

You have several choices for how the Auto Complete feature works:

  1. Use Google Auto Complete. The standard Google start page will display a drop-down list of suggestions supplied by the Google search engine. This option can be a handy way to discover similar, related searches. For example, typing in Tucson fast will not only bring up the suggestion Tucson fast food but also Tucson fast food coupons. 
  2. Use browser Auto Complete. Use this Google start page to disable the Google Auto Complete feature and display a list of your previous searches in a drop-down box. This is more useful when you want to find  I've made dozens of searches in the past for a particular item. The browser's Auto Complete feature must be turned on for this option to work. 

Customize your searches

There are several other less well known ways to limit the number of results returned and reduce your search time:

The plus operator (+): As mentioned above, stop words are typically ignored by the search engine. The plus operator tells the search engine to include those words in the result set. Example: tall +and short will return results that include the word and.

The tilde operator (~): Include a tilde in front of a word to return results that include synonyms. The tilde operator does not work well for all terms and sometimes not at all. A search for ~CSS includes the synonym style and returns fashion related style pages —not exactly what someone searching for CSS wants. Examples: ~HTML to get results for HTML with synonyms;~HTML -HTML to get synonyms only for HTML.

The wildcard operator (*): Google calls it the fill in the blank operator. For example, amusement * will return pages with amusement and any other term(s) the Google search engine deems relevant. You can't use wildcards for parts of words. So for example, amusement p* is invalid.

The OR operator (OR) or (|): Use this operator to return results with either of two terms. For example happy joy will return pages with both happy andjoy, while happy | joy will return pages with either happy or joy.

Numeric ranges: You can refine searches that use numeric terms by returning a specific range, but you must supply the unit of measurement. Examples: Windows XP 2003..2005, PC $700 $800.

Site search: Many Web sites have their own site search feature, but you may find that Google site search will return more pages. When doing research, it's best to go directly to the source, and site search is a great way to do that. Example: site:www.intel.com rapid storage technology.

Related sites: For example, related:www.youtube.com can be used to find sites similar to YouTube.

Change your preferences: Search preferences can be set globally by clicking on the gear icon in the upper-right corner and selecting Search Settings. I like to change the Number Of Results option to 100 to reduce total search time.

Forums-only search: Under the Google logo on the left side of the search result page, click More | Discussions or go to Google Groups. Forums are great places to look for solutions to technical problems.

Advanced searches: Click the Advanced Search button by the search box on the Google start or results page to refine your search by date, country, amount, language, or other criteria.

Wonder Wheel: The Google Wonder Wheel can visually assist you as you refine your search from general to specific.


Use browser history

Many times, I will be researching an item and scanning through dozens of pages when I suddenly remember something I had originally dismissed as being irrelevant. How do you quickly go back to that Web site? You can try to remember the exact words used for the search and then scan the results for the right site, but there is an easier way. If you can remember the general date and time of the search you can look through the browser history to find the Web page.

Set a time limit — then change tactics

Sometimes, you never can find what you are looking for. Start an internal clock, and when a certain amount of time has elapsed without results, stop beating your head against the wall. It's time to try something else:
Use a different search engine, like Yahoo!, Bing, Startpage, or Lycos.
Ask a peer.
Call support.
Ask a question in the appropriate forum.
Use search experts who can find the answer for you.

Garbage In, Garbage Out

A tool is only as useful as the typing fingers wielding it. Remember that old acronym GIGO, garbage in, garbage out? Search engines will try to place the most relevant results at the top of the list, but if your search terms are too broad or ambiguous, the results will not be helpful. It is your responsibility to learn how to make your searches both fast and effective.


The Internet is the great equalizer for those who know how to use it efficiently. Anyone can now easily find facts using a search engine instead of dredging them from the gray matter dungeon — assuming they know a few basic tricks. Never underestimate the power of a skilled search expert.

#Skill 2: Word processing

Word processing is one of the oldest uses for a computer. And it continues to be extremely important, even though in many ways its functions have been put into other applications. (For example, people may write more emails than documents, but the task is nearly identical.) It is tough to claim to be computer literate if the basic functions of word processing — like spell check, table creation, and working with headers — are outside your capabilities.

#Skill 3: Spreadsheets

Spreadsheets were the killer application that got a lot of people willing to pony up big bucks for a PC in the early 1980s. Spreadsheets offer incredibly powerful analysis possibilities... if you know how to use them for more than storing the holiday card address list. (Okay, I use Excel for that too.) Being able to use formulas, references, and macros can turn a "grid of numbers" into actionable information in the hands of the right person.

#Skill 4: Browser basics

It is almost painful to watch some "computer savvy" people operate a Web browser. The most obvious goof is going to a search engine to type in the address of the site they want to go to. But folks are unaware of a lot of other things they do that make the Internet more difficult than it needs to be. Mastering techniques like opening links in new windows, using bookmarks, editing URLs to perform navigation, clearing the browser cache, and understanding common error messages will give you access to a world of unlimited information instead of keeping you stuck with only what Web site designers make obvious.

#Skill 5: Virus/malware scanning

Much of typical computer maintenance is automated or unneeded at this point, but it is still essential to understand how to check a system for nasty bugs, spyware, and other malicious applications. While the scanning tools come with real-time monitors, something can still slip onto the system before the scanner has the right filter for it. So it's critical to know how to trigger a manual virus/malware scan, as well as how to use alternative systems, spot signs of an infection, and other similar tasks.

#Skill 6: Common keyboard commands

If you do not know how to copy/paste without a mouse, you are not computer literate. Sorry! Every operating system has some universal keyboard commands, and while knowing them won't add 30 minutes back into your day, it will take a lot of the "friction" out of using a computer. Learning these commands is more a matter of routine than anything else; a short tutorial done once a day for a week will probably be enough to put you in the habit, and it will make you a happier user.

#Skill 7: Basic hardware terminology

It is tough to have someone help you with a problem when you tell them that your "hard drive" is unplugged, when you really mean "the computer." There are a number of common hardware misunderstandings out there, and while some are understandable (for instance, confusing a NIC with a modem — the cables look similar and they serve the same purpose, networking), knowing basic hardware terminology is a must-have skill to be a savvy user.

#Skill 8: Simple networking diagnosis

Networking problems create the most common trouble with most computers. While you don't need to be able to program a Cisco router, you should know how to:
Determine your IP address
Verify physical connectivity to the network
Check that you have a logical connection to the network
Find out what path network traffic takes to get to its destination
Translate from DNS names to IP addresses

#Skill 9: How to hook it up

Despite the color coding of connections and the fact that most cords can be plugged into only one hole, tons of people still can't hook up a computer. It is tough to claim to be computer literate if you can't even get it hooked up and turned on without some help.

#Skill 10: Security/privacy 101

It is a dangerous world out there! You absolutely must know how to protect yourself from attackers on the Internet and keep your personal data private. Everything from knowing to check a link before you click it to verifying that encryption is being used to transmit sensitive data to researching sites before giving them your personal data are all critical skills for the modern computer user. If you do not know how to keep yourself safe, you need to learn how.

Source: TechRepublic

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